ck4 44 Privacy Policy

Introduction and Scope

ck4 44 operates an online gaming and betting platform for users in Bangladesh. This privacy policy applies to the ck4 44 website, mobile application, and all related services. When you register, log in, or use any of our services, you come under the terms of this policy.

The purpose of this policy is to clearly inform you about what data we collect, why we collect it, and how it is used. Our Terms and Conditions apply alongside this privacy policy, and both documents complement each other.

In this policy, the words "we", "our", or "ck4 44" refer to the organisation that operates the platform. "You" or "user" means any person who uses our services.

What Information Is Collected

ck4 44 collects various types of information as needed to provide its services. This information falls into two main categories — information you provide directly, and information collected automatically.

2.1 Information You Provide Directly

When you create an account or use our services, the following information may be collected:

• Full name and date of birth
• Mobile number and email address
• National ID or passport number (for identity verification)
• Residential address
• Transaction details related to bKash, Nagad, or Rocket
• Content of communications with the support team

2.2 Information Collected Automatically

When you use our platform, certain information is logged automatically:

• IP address and device type
• Browser and operating system details
• Login time and date
• Game play history and betting activity
• Cookies and session data
• Time spent on the site and pages visited

2.3 Information Received from Third Parties

In some cases, information may also be collected from third-party services for the purpose of identity verification or fraud prevention. Only the information that is necessary will be obtained in such cases.

Purpose of Using Information

ck4 44 uses collected information only for specific and legitimate purposes. Details are set out below:

• Account Management: To create, verify, and maintain your account.
• Transaction Processing: To complete deposits and withdrawals — via bKash, Nagad, and Rocket.
• Support Services: To resolve your issues through live chat and email.
• Security and Fraud Prevention: To detect unauthorised access and suspicious activity.
• Bonuses and Promotional Offers: To activate offers applicable to you — such as the 120% welcome bonus.
• VIP Membership: To determine VIP level and provide cashback based on your gaming activity.
• Legal Obligations: To comply with applicable laws and regulations.
• Service Improvement: To analyse user experience and improve the platform.

Your information is never sold to third-party advertisers. ck4 44 uses data only to improve its own services.

Data Storage and Security

ck4 44 uses industry-standard technology to protect your information. All data transfers are secured through SSL (Secure Socket Layer) encryption, and stored data is also kept in encrypted form.

4.1 Retention Period

Information may be retained for at least five years after your account is closed, for legal purposes, in addition to the period during which your account is active. Transaction records may need to be kept for a longer period.

4.2 Security Measures

• Full data transfer over SSL/TLS protocol
• Password encryption and two-step verification (OTP)
• Regular security audits and vulnerability assessments
• Access control — only authorised staff can view data
• Automatic alerts on suspicious transactions

However, no online system is 100% secure. Keeping your account password confidential and not logging in from unfamiliar devices is your own responsibility.

Data Sharing and Disclosure

ck4 44 does not generally share your personal information with third parties. However, information may be disclosed in the following circumstances:

5.1 Service Provider Partners

Limited information may be shared with certain technology or infrastructure providers that are necessary to operate the service. These partners work under strict confidentiality agreements and may not use the information for any other purpose.

5.2 Legal Obligations

ck4 44 is required to disclose information when necessary as part of a court order, government investigation, or valid legal process.

5.3 Organisational Changes

In the event of a business merger, acquisition, or restructuring, user information may be transferred to the new operating entity. You will be notified in advance in such circumstances.

Cookies Policy

Cookies and similar tracking technologies are used on the ck4 44 website and app. Cookies are small text files stored on your device that help improve your experience on the site.

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Help analyse site usage to improve the service.

You can turn off cookies at any time through your browser settings. However, disabling essential cookies may cause some services to not work properly.

User Rights

You have certain rights regarding your personal information, which ck4 44 always respects:

7.1 Right to Access Information

You may request at any time to know what information we hold about you. If you contact the support team, a response will be provided within the stipulated time.

7.2 Right to Correct Information

If any information we hold about you is incorrect or outdated, you may request a correction. This can be done through account settings or via support.

7.3 Right to Delete Information

In certain circumstances you may request that your information be deleted. However, this request may not be fulfilled in cases of legal obligation or ongoing disputes.

7.4 Right to Object to Data Processing

You may object to the use of your information for marketing or analytics purposes. Notifying the support team about this will result in prompt action.

To find out more about these rights, read our FAQ, where answers to common questions are given in plain language.

Minors and Age Verification

All services on ck4 44 are for persons aged 21 or above only. Age verification is mandatory at the time of account registration, and accounts for those under 21 are not approved.

If we become aware that a minor has provided information or is using an account, that account will be closed immediately and the relevant information deleted. To read our full guidelines on responsible gaming, see Responsible Gaming Policy.

International Data Transfer

ck4 44's server infrastructure may span multiple countries. As a result, your information may be stored or processed outside Bangladesh. In such cases, international data protection standards are followed and contractual safeguards are in place to ensure the security of transferred data.

Policy Changes

ck4 44 reserves the right to update this privacy policy as needed. If any significant changes are made, users will be notified via their registered mobile number or email.

Continuing to use the platform after any changes means you are considered to have agreed to the updated policy. It is therefore recommended that you visit this page regularly.

For more information about this policy or if you have any comments, please use the contact details provided on our About Us page.

Contact Information

For any questions, complaints, or requests to delete information related to this privacy policy, please contact us. The ck4 44 support team is available seven days a week, twenty-four hours a day via live chat and email to assist in both Bengali and English.